Help With Addresses

  1. Your billing address must match the address that appears on your monthly credit card, PayPal account, or bank statement. Be sure to check your statement for accuracy.
  2. Leave fields blank if they don't apply to your shipping or billing address. Do not enter "N/A," "Not applicable," "None," "Same," etc.
  3. Enter information in the appropriate fields. For example, do not enter city and state information in the "Address Line 2" field; use the provided city and state fields instead.
  4. Avoid using accent marks or non-English characters. Our systems cannot process Chinese characters, Cyrillic letters, etc., and entering these into any of the address fields may delay shipment of your packages.
  5. Do not enter shipping or delivery instructions in any of the address fields. In order to ship your items in a timely fashion, we use a variety of carriers, and we're unable to accommodate requests for specific shippers.
  6. Having trouble getting your address to fit on Address Lines 1 and 2? Here are some common U.S. Postal Service abbreviations that might help: