We want you to be happy with your purchase of Green Specialty coffees and home coffee roasting accessories from Home Roast Coffee, LLC. We are more than happy to provide additional information on any coffee or equipment prior to your purchase. Please contact us with any questions, reviews, or concerns you may have about our service or products.
We cannot ship Green coffee beans to the state of Hawaii or any coffee producing country. Any offers that include free coffee beans are null and void outside the Continental United States.
Green coffee beans are currently exempt from Wisconsin (our location) sales tax. Wisconsin residents (ship to locations) will be subject to applicable sales tax on accessories, grinders, and roasting equipment.
Most Coffee Grinders and Home Coffee Roasters have a manufacturer's one year limited warranty; contact the manufacturer as described in the owner's manual for details or claims.
We will NOT share or sell your contact information; we will only contact you with order information or as directed. If we are out of an item that you have ordered, we will contact you before completing the remaining order.
Order Cancellations and Returns are at our discretion and subject to the following:
Delivered products that appear to be damaged; do not open if damage is obvious, contact us within five days, include your name, order #, description of damage, and photos.
We cannot accept the return of coffee beans, accessories, grinders, or home coffee roasters that have been delivered in good condition.
We will gladly cancel an order at no charge if we receive your cancellation before we process the order.
There will be a 25 percent restocking fee plus shipping cost incurred, if any, to cancel an order that has been processed.